Orleans - 585-589-5605 Genesee - 585-343-7798


Have an idea, concern or praise? Would you like to report suspected fraud or abuse? Have you witnessed discrimination? Tell us, using the form below. If you want someone to contact you, please include your name and e-mail and/or phone number.

Please be aware that feedback is monitored only during normal business hours (Monday-Friday 8:00 AM to 4:30 PM) and may not be read every day. Please do not use this email to make, reschedule, cancel or confirm an appointment, request specific program or service information, or submit questions about job openings.

If you have participated in a Community Action program or service and have a complaint or concern about that process, please fill out this form and return it to the nearest Agency location:
Customer Concern Form

(Phone is OPTIONAL unless your input is about discrimination)

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